Warranty

Obtaining warranty service

In the event of a malfunction or failure of your Blueair air purifier, please contact your local dealer or Blueair directly for further assistance. You can reach our Customer Experience Department by phone Monday-Friday from 8am-5pm CST at: +1 (888) 258-3247 or by email at: info@blueair.com. Your limited warranty remains in effect only if your Blueair air purifier:

• Is operated in accordance with the instructions provided.
• The air purifier’s filter has been replaced within Blueair’s recommended time frame for the specific unit of ownership (proof of purchase required)
• Is connected to a proper power supply (see voltage label on machine).
• Shows no evidence of tampering, mishandling, neglect, accidental damage, modification, abuse, misuse and/or repair done by anyone other than authorized Blueair service personnel. Modifications or alterations made to the voltage of unit will void the warranty.
• Your warranty registration has been completed online or through the mail.
• Has not left the continental US or Canada. Once a unit has left the country, the warranty is void.
• Warranties are non-transferable and only the original owner may enjoy the limited warranty.
• Warranties are not available from third-party resellers

Blueair air purifiers

Blueair warrants that your Blueair air purifier will be free from defects in material or workmanship for one (1) year from the date of purchase provided that you have replaced the filter(s) according to the manufacturer recommended filter replacement schedule listed in the Blueair User Manual. Defects or damage caused by use of filters or other product parts that are not manufactured or sold by Blueair are not covered by this limited warranty. To ensure intended performance and coverage under this limited warranty, Blueair recommends using only Blueair genuine replacement filters that are manufactured or sold by Blueair. Within one (1) year from the date of purchase (with valid proof of purchase), if a defect exists, Blueair will exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product at no charge and will cover any shipping charges. If defect exists in a unit registered for extended warranty within five (5) years from the date of purchase (with valid proof of purchase), Blueair will exchange the product with a refurbished product that is functionally equivalent to the original product at no charge and will cover any shipping charges. The Limited Warranty covers normal use only and does not cover replacement filters. Blueair Limited Warranty is non-transferable.

To extend the Limited Warranty from one year to five (5) years, simply complete the Product Registration form in the 'My Units' section of your customer account, within (60) days of purchase or register through the Blueair Friend mobile app.

Blue by Blueair air purifiers

Blueair warrants that your Blue by Blueair purifier will be free from defects in material or workmanship for one (1) year from the date of purchase provided that you have replaced the filter(s) according to the manufacturer recommended filter replacement schedule listed in the Blue by Blueair User Manual. Within one (1) year from the date of purchase (with valid proof of purchase), if a defect exists, Blueair will exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product at no charge and will cover any shipping charges. If defect exists in a Blue product registered for extended warranty within two (2) years from the date of purchase (with valid proof of purchase), Blueair will exchange the product with a refurbished product that is functionally equivalent to the original product at no charge and will cover any shipping charges. The Limited Warranty covers normal use only and does not cover replacement filters. Blueair Limited Warranty is non-transferable.

To extend the Limited Warranty from one (1) year to two (2) years, simply complete the Product Registration form in the 'My Units' section of your customer account, within (60) days of purchase or register through the Blueair Friend mobile app.

Blueair refurbished air purifiers

Blueair warrants that your Blueair refurbished air purifier will be free from major defects in material or workmanship for one (1) year from the date of purchase provided that you have replaced the filter(s) according to the manufacturer recommended filter replacement schedule listed in the Blueair User Manual. With proof of purchase within one (1) year from the date of purchase, if a defect exists, Blueair will exchange the product with a product which has been manufactured from serviceable used parts and is at least functionally equivalent to the original refurbished product at no charge and will cover any shipping charges. If defect exists in a refurbished unit registered for extended warranty within five (5) years from the date of purchase (with valid proof of purchase), Blueair will exchange the product with a refurbished product that is functionally equivalent to the original product at no charge and will cover any shipping charges. The Limited Warranty covers normal use only and does not cover replacement filters. Blueair Limited Warranty is non-transferable.

To extend the Limited Warranty from one year to five (5) years, simply complete the Product Registration form in the 'My Units' section of your customer account, within (60) days of purchase or register through the Blueair Friend mobile app.

Blueair Filters

Blueair warrants that your Blueair filters will be free from defects in material or workmanship for (30) days from the date of purchase provided that you have used the filters according to the manufacturer recommended filter replacement schedule listed in the Blueair User Manual. Within the first (30) days Blueair will replace a defective filter at no charge to you and cover any shipping charges. The Limited Warranty covers normal use only. Blueair Limited Warranty is non-transferable.

Limitation or liability and remedies

This Limited Warranty is provided by Blueair AB. BLUEAIR DISCLAIMS ANY EXPRESS WARRANTY NOT PROVIDED HEREIN AND ANY IMPLIED WARRANTY, GUARANTEE OR REPRESENTATIONS AS TO THE SUITABILITY FOR ANY PARTICULAR PURPOSE, PERFORMANCE, QUALITY AND ABSENCE OF HIDDEN DEFECTS, AND ANY REMEDY FOR BREACH OF CONTRACT, WHICH BUT FOR THIS PROVISION, MIGHT ARISE BY IMPLICATION, OPERATION OF LAW, CUSTOM OF TRADE OR COURSE OF DEALING, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EXCEPT AS PROVIDED IN THIS AGREEMENT, BLUEAIR FURTHER DISCLAIMS ANY RESPONSIBILITY FOR LOSSES, EXPENSES, INCONVENIENCES, SPECIAL, INDIRECT, SECONDARY OR CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF THE PRODUCTS. This Limited Warranty gives you specific legal rights. Warranty provisions may vary from country to country. For details, please refer to the detailed warranty conditions provided by the Blueair distributor in your country of purchase.